Privacy Policy

1. Introduction

The Promotion of Access to Information Act 2 of 2000 (“PAIA” or “the Act”) gives effect to the constitutional right of access to any information held by the state and any information that is held by another person and that is required for the exercise or protection of any rights. The Protection of Personal Information Act 2013 has amended the PAIA and also requires from private bodies to disclose certain information through the relevant organisation’s PAIA Manual.

Specifically, section 51(1) of the Act, read with the Protection of Personal Information Act of 2013, requires a private body to compile a manual that must contain information as specified and required by both PAIA and POPI. In addition, the PAIA manual must set out the formal procedure that a person must follow in order to request to view, update or delete personal information held by the private body.

In this context, a “private body” is defined as any natural person who carries or has carried on any trade, business, or profession, but only in such capacity or any partnership which carries or has carried on any trade, business or profession or any former or existing juristic person (e.g. any company, close corporation or business trust).

This organisation falls within the definition of a “private body” and this Manual has been compiled in accordance with the said provisions and to fulfill the requirements of the Act.

In terms of the Act, where a request for information is made to a body, there is an obligation to provide the information, except where the Act expressly provides that the information may not be released. In this context, Section 9 of the Act recognises that access to information can be limited. In general, the limitations relate to circumstances where such release would pose a threat to the protection of privacy, commercial confidentiality, and the exercising of efficient governance.
Accordingly, this manual provides a reference to the records held and the process that needs to be adopted to access such records..

All requests for access to information (other than information that is available to the public) must be addressed to the Head of the Business named in section 2 of this Manual.

2. Business and Contact Details

Name of Business: Buffaloland Safaris
Head of Business: Mr JP Du Plessis
Position: General Manager
Postal Address: P.O.Box 1363, Hoedspruit, Limpopo, 1380
Physical Address: Farm Guernsey KU 81, Hoedspruit, Limpopo, 1380
Phone Number: 0842406302
Email Address:

3. Section 51(1) of the Promotion of Access to Information Act (The Act)

3.1 The Act grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.

3.2 Requests in terms of the Act must be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in regulations 6 and 7 of the Act.

3.3 Requesters are referred to the Guide which, in terms of Section 10 as amended, has been compiled by the Information Regulator established in terms of section 39 of the Protection of Personal Information Act, 2013, and which contains information for the purposes of exercising Constitutional Rights.

A “Request for a copy of the Guide (Form 1)” is available at:

The Guide is also available at:

Address: JD House, 27 Stiemens Street Braamfontein, Johannesburg, 2001
Postal Address: P.O. Box 31533 Braamfontein, Johannesburg, 2017
Tel Number: 010 023 5200
Email Address:

4. Records Available in Terms of Section 52(2) of the Act

Not applicable.

5. Records that are held at the Offices of the Business

The following is a list of records that are held at the business’s office:


  • Attendance registers
  • Correspondence
  • Founding Documents
  • Licences (categories)
  • Minutes of Management Meetings
  • Minutes of Staff Meetings
  • Shareholder Register
  • Statutory Returns

Human Resources

  • Conditions of Service
  • Employee Records
  • Employment Contracts
  • General Correspondence
  • Industrial and Labour Relations Records
  • Information relating to Health and Safety Regulations
  • Pension and Provident Fund Records
  • Personnel Guidelines, Policies and Procedures
  • Remuneration Records and Policies
  • Salary Surveys
  • Statutory Records


  • Brochures on Company Information
  • Client and Customer Registry
  • Contracts
  • General Correspondence
  • Marketing Records
  • Production Records


  • Annual Financial Statements
  • Asset Register
  • Banking Records
  • Budgets
  • Contracts
  • Financial Transactions
  • General Correspondence
  • Insurance Information
  • Management Accounts
  • Purchase and Order Information
  • Employment Equity Act 55 of 1998
  • Tax Records (company and employee)

Information Technology

  • IT Policies and Procedures

Statutory Records:

At present these include records (if any) held in terms of:

  • Arbitration Act 42 of 1965
  • Basic Conditions of Employment 75 of 1997
  • Close Corporations Act 69 of 1984
  • Companies Act 71 of 2008
  • Compensation for Occupational Injuries and Health Diseases Act 130 of 1993
  • Finance Act 35 of 2000
  • Electronic Communications and Transactions Act 25 of 2002
  • Income Tax Act 95 of 1967
  • Intellectual Property Laws Amendments Act 38 of 1997
  • Labour Relations Act 66 of 1995
  • Medical Schemes Act 131 of 1998
  • Occupational Health & Safety Act 85 of 1993
  • Pension Funds Act 24 of 1956
  • Protection of Businesses Act 99 of 1978
  • Short Term Insurance Act 53 of 1998
  • Veterinary and Para-Veterinary Act 19 of 1982
  • Tax on Retirement Funds Act 38 of 1996
  • Trade Marks Act 194 of 1993
  • Unemployment Contributions Act 4 of 2002
  • Unemployment Insurance Act 63 of 2001
  • Value Added Tax Act 89 of 1991

6. Processing of Personal Information

Purpose of Processing

  • Fulfilling statutory obligations in terms of applicable legislation
  • Keeping of accounts and records
  • Marketing and advertising
  • Monitoring, maintaining and managing our contractual obligations to customers, clients, suppliers, service providers, employees, directors and other third parties
  • Staff administration

Purpose of Processing

  • Clients and client’s employees, representatives, agents, contractors and service providers
  • Existing and former employees (including contractors, agents, temporary and casual employees)
  • Our stakeholders
  • Suppliers and service providers and their respective authorised employees, representatives, agents, contractors and service providers of such suppliers and service providers

Categories of Personal Information processed

Natural Persons

  • Names
  • Physical and postal addresses
  • Date of birth
  • Tax related information
  • Nationality
  • Gender
  • Confidential correspondence
  • Email address
  • Telephone number

Juristic Persons

  • Names of contact persons
  • Name of Legal Entity
  • Registration Number
  • Physical and Postal address and contact details
  • Financial information
  • Founding documents
  • Tax related information
  • Authorised signatories, beneficiaries, ultimate beneficial owners

Categories of special information processed

  • Not Applicable – we do not process special information

Possible Recipients of Personal Information

  • Auditors
  • Banks and other financial institutions.
  • Family, associates and representatives of the person whose personal information is processed
  • Police / courts where necessary
  • Third party verification agencies and credit bureau
  • Trade unions

Trans-border / cross border flows of personal information

It may be required from time to time need to share personal information of data subjects with third parties in other countries. Any sharing of personal information of data subjects with third parties in other countries will be done only if the recipient of the information is subject to a law, binding corporate rules or binding agreement which provide an adequate level of protection which effectively upholds principles for reasonable processing of the information that are substantially similar to the conditions for the lawful processing of personal information relating to a data subject who is a natural person and, where applicable, a juristic person, as set out in the Protection of Personal Information Act and the data subject consents to the transfer.

Any such transfer will have to be shown to be necessary for the performance of a contract between the data subject and the recipient in question, or for the implementation of precontractual measures taken in response to the data subject’s request.

General Description of Information Security Measures

Up to date technology is employed to ensure the confidentiality, integrity and availability of the Personal Information under our care.

Measures include:

  • Acceptable usage of personal information
  • Access control to personal information
  • All third parties with whom any contract exists are required to ensure that appropriate security, privacy and confidentiality obligations are observed.
  • Computer and network security including Firewalls, Virus protection software and update protocols
  • Governance and regulatory compliance
  • Information security and HR policies including Bring Your Own Device (BYOD) policies
  • Internal process to report security breach or anticipated security breach
  • Investigating and reacting to security incidents.
  • Secure communications
  • Security in the outsourcing of any activities or functions through appropriate contracts

We continuously establish and maintain appropriate, reasonable technical and organisational measures to ensure that the integrity of the Personal Information which may be in our possession or under our control, is secure and that such information is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration or access by having regard to the requirements set forth in law, in industry practice and generally accepted information security practices and procedures applicable.

7. Information Request Procedure

  • The requester must use the prescribed form to make the request for access to a record.The prescribed form is available from the Head of Business named in Section 2 above. The form is also available from the website of the Department of Justice and Constitutional Development at
  • The request must be made to the Head of Business named in Section 2 above. This request must be made to the address, fax number or electronic mail address of the business.
  • The requester must provide sufficient detail on the request form to enable the Head of Business to identify the record and the requester. The requester should also indicate which form of access is required. The requester should also indicate if any other manner should be used to inform the requester. If this is the case, please furnish the necessary particulars to be so informed.
  • The requester must identify the right that is sought to be exercised or to be protected and
    must provide an explanation of why the requested record is required for the exercise or protection of that right.
  • If a request is made on behalf of another person, the requester must submit proof of the
    capacity in which the requester is making the request to the satisfaction of Head of Business aforesaid.
  • The prescribed request fee must be attached.
  • We will respond to your request within 30 days of receiving the request by indicating whether your request for access has been granted or denied.
  • Please note that the successful completion and submission of a request for access form does not automatically allow the requestor access to the requested record.

Access will be granted to a record only if the following criteria are fulfilled:

  • The record is required for the exercise or protection of any right; and
  • The requestor complies with the procedural requirements set out in the Act relating to a
    request; and
  • Access to the record is not refused in terms of any ground for refusal as contemplated in Chapter 4 of Part 3 of the Act.

8. Denial of Access

Access to any record may be refused under certain limited circumstances. These include:

  • The protection of personal information from unreasonable disclosure concerning any natural person;
  • The protection of commercial information held concerning any third party (for example
    trade secrets);
  • The protection of financial, commercial, scientific or technical information that may harm the commercial or financial interests of any third party;
  • Disclosures that would result in a breach of a duty of confidence owed to a third party;
  • Disclosures that would jeopardize the safety or life of an individual;
  • Disclosures that would prejudice or impair the security of property or means of transport;
  • Disclosures that would prejudice or impair the protection of a person in accordance with a witness protection scheme;
  • Disclosures that would prejudice or impair the protection of the safety of the public;
  • Disclosures that are privileged from production in legal proceedings unless the privilege has been waived;
  • Disclosures of details of any computer programme;
  • Disclosures that will put Buffaloland Safaris at a disadvantage in contractual or other negotiations or prejudice it in commercial competition;
  • Disclosures of any record containing any trade secrets, financial, commercial, scientific, or technical information that would harm the commercial or financial interests of Buffaloland Safaris
  • Disclosures of any record containing information about research and development being carried out or about to be carried out by Buffaloland Safaris

If access to a record or any other relevant information is denied, our response will include:

  • Adequate reasons for the refusal; and
  • Notice that you may lodge an application with the court against the refusal and the procedure including details of the period for lodging the application.

9. Fees

The applicable fees are prescribed in terms of the Regulations promulgated under the Act.

There are two basic types of fees payable in terms of the Act.

Request Fee

The non-refundable request fee of R 50 (excluding VAT) is payable on submission of any request for access to any record. This does not apply if the request is for personal records of the requestor. No fee is payable in such circumstances.

Access Fee

The access fee is payable prior to being permitted access to the records in the required form. The applicable fees are prescribed in terms of Part III of Annexure A as identified in Government Notice Number 187, Regulation 11.

10. Manual Availability

A copy of this Manual may be obtained from the Head of Business referred to in Section 2 hereof.

Any transmission costs or postage required in respect of hard copies of the Manual, will be for the account of the requester.

Cookies Policy

Last updated February 08, 2022

This Cookie Policy explains how Buffaloland Safaris (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites at (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case,  Buffaloland Safaris ) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

  • Essential Cookies

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit or

The specific types of first and third party cookies served through our Website and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Website or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at or phone: 082 461 4007